Still picking up my jaw from the floor after reading this book & I think it could save marriages, work relationships, family ties - it's really that good! And I almost didn't read it, because I thought I didn't need another communication book. . .
It all started because my mom and her best friend were reading a book called Crucial Conversations and my mom kept encouraging me to read it. All I knew is it was a book on communication and though that's always something I want to work on, I just wasn't too interested in reading it at the time. But then she mentioned it one more time.....and I just decided that was it. After the first chapter, I looked up from the book at my mom with wide eyes and my mouth open.
"I need this book!" She just smiled back that mom smile that seemed to say, "Yeah, I know."
Crucial Conversations is by New York Times Bestselling Authors, Kerry Patterson, Joseph Grenny, Rom McMillan, and Al Switzler. It's an excellent book that gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost ANYTHING. Whether it's work relationships or personal relationships, I think everyone would benefit from reading this!
http://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ref=sr_1_1?s=books&ie=UTF8&qid=1366256524&sr=1-1&keywords=crucial+conversations
